{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free standard US delivery from US$60 after discounts; US$22 below the threshold. Express delivery US$22. Allow 24 to 48 hours for processing followed by an estimated 5 to 7 days for delivery.",
    "content": "Shipping & Delivery Last updated September 11, 2026. Delivery to the USA Our US store lists prices in US dollars. Standard delivery is free when the goods total after discounts is US$60 or more. Below US$60, delivery costs US$22. Express delivery is available for US$22, including when the order qualifies for free standard delivery. Choose your delivery option before payment. Processing and delivery times Allow 24 to 48 hours for handling and processing after payment clears, followed by an estimated 5 to 7 days for US delivery. These are estimates rather than guaranteed arrival dates. Items from one order may arrive in separate parcels. Tracking We email a tracking number when your order ships. Visit our tracking page or contact theteam@customersupport.care with your order reference for help. Delays, lost parcels and damage If we cannot ship within the promised time, we will explain the delay and give you the choice to agree to a revised shipment date or cancel for a prompt refund of the unshipped goods. Contact us if a parcel does not arrive or arrives damaged. Your address Check your address before paying. Contact us promptly if it needs correcting. If you need delivery outside the USA, ask us to confirm the destination and price before ordering.",
    "url": "https://simplescreen.store/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Request a voluntary return within 15 days from purchase. See the full policy for original-packaging requirements, handling deductions, postage and protected legal rights.",
    "content": "Refunds & Returns Last updated September 11, 2026. Contact us first Contact theteam@customersupport.care with your order reference, product and reason for return. We provide the return instructions and the correct warehouse address. Please do not send goods to the administration address without instructions. Canceling an order Contact us as soon as possible, preferably within 12 hours, if you need to cancel or change an order. Cancellation may no longer be possible once packing and shipment begin. Our policy specifies a 12.5% service and processing fee for voluntary cancellations. This fee does not apply where a full refund is required by law, including a cancellation caused by our inability to ship as promised. Voluntary returns Our policy allows a return request within 15 days of the original purchase. Goods must be in their original packaging with proof of purchase from this website. Contact us before cutting, altering or returning a screen. For a change of mind, an incorrect selection, an item that does not fit, a lower price found elsewhere or an item no longer needed, our policy specifies a US$29 packing and handling deduction per order and return postage paid by the customer. We will explain the applicable return costs and destination before you send anything. These voluntary-return conditions do not restrict remedies required by law. Faulty, damaged, incorrect or missing goods Tell us promptly if goods arrive damaged, have missing parts, differ from your order, or do not arrive. Send photographs where relevant. We will assess the problem and arrange the appropriate remedy. Voluntary-return fees do not override your rights for a faulty or incorrectly supplied order. Refunds We aim for refund processing within 24 to 48 hours after receipt and assessment of a return. Refunds go to the original payment method; credit is used only if you request it. Your payment provider may take additional time to show the funds. Your legal rights Nothing in this policy excludes rights or remedies available under applicable US federal or state law. Any legally required remedy takes priority over a conflicting voluntary policy term.",
    "url": "https://simplescreen.store/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Simple Screen Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated September 11, 2026. Who handles your information Simple Screen Company is a division of Caruso Consulting Co Ltd. This policy applies to simplescreen.store. Our US administration address is 115 W 18th St, New York, NY 10011. Our corporate address is Suite 9, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Information we collect When you order or contact us, we collect information such as your name, email address, phone number, shipping address, order details and correspondence. The website may also collect technical information and, with your cookie choice where applicable, analytics information. Why we use it We use information to process payments and orders, deliver products, respond to questions, provide support, maintain accounting records, prevent abuse and meet legal obligations. You can unsubscribe from marketing messages or contact us to change your preferences. Service providers We share information needed for the service with payment providers, hosting and order-storage providers, email services, fulfillment partners and carriers. Payment details are handled by the payment provider. We do not sell, trade or rent customer details. We may disclose information when required or permitted by law. International processing Our business and service providers operate in more than one country. Your information may be processed outside the United States, including where our company and fulfillment services operate. Security and retention We take reasonable measures to protect information against unauthorized access, misuse and loss. No transmission or storage system can be guaranteed completely secure. Records are retained as needed for customer service, accounting and legal purposes. The existing business policy retains relevant client and accounting records for at least seven years; other information is removed or de-identified when no longer needed. Your choices and requests Contact theteam@customersupport.care to request access, correction, deletion or information about how your data is used. We may verify your identity. We will handle the request according to the laws applicable to you and explain any lawful exception. Available rights and response periods depend on the applicable jurisdiction. Cookies and other websites Use the cookie-settings link to manage optional analytics. See our Cookie Policy . Other websites have their own privacy practices, which you should review when following an external link. Questions and updates Contact theteam@customersupport.care about privacy questions or complaints. Updates to this policy will be published here with a revised date.",
    "url": "https://simplescreen.store/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Simple Screen Company.",
    "content": "Terms & Conditions Simple Screen Company is a division of Caruso Consulting Co Ltd. These terms apply to purchases from simplescreen.store. Seller, buyer and goods The seller is the company operating this website. The buyer is the person or organization placing the order. Goods means the products ordered. Payment Prices and delivery charges are shown in US dollars before payment. An order requires successful payment and order confirmation. Available card and PayPal options are shown at checkout. A declined payment does not create a paid order. Shipping Delivery charges are calculated before you pay. Standard delivery is free when the goods total after discounts is US$60 or more; below that threshold delivery is US$22. Express delivery is US$22. Allow 24 to 48 hours for processing followed by an estimated 5 to 7 days for US delivery. See our Shipping Policy for delays, tracking and destination information. Contact us if goods are lost or damaged in transit. We will assess the issue and arrange the appropriate remedy; if a shipment is confirmed lost, we refund the affected goods and applicable delivery charge. Returns and refunds Request a voluntary return within 15 days from the date of purchase . Goods must be in their original packaging with proof of purchase. Contact theteam@customersupport.care before returning anything. Our Refunds & Returns Policy explains eligibility, the US$29 discretionary-return handling deduction, return postage, faulty goods and refund processing. These voluntary conditions do not limit remedies required by law. Cancellation Contact us promptly, preferably within 12 hours, to request a change or cancellation. Packing or shipment may prevent cancellation. The 12.5% voluntary cancellation fee described in our returns policy does not apply when a full refund is required by law, including where we cannot ship as promised. Complaints Email theteam@customersupport.care with your order reference and details of the issue. We review each complaint and contact you about the appropriate resolution. Safety and legal rights Follow product fitting, care and safety instructions. Insect screens are not fall guards, security barriers or guaranteed pet containment. Nothing in these terms excludes liability or rights that cannot legally be excluded. Applicable federal and state consumer protections take priority over conflicting terms. Privacy and changes Our Privacy Policy explains how order and contact information is handled. We may update these terms for future orders; changes do not remove rights relating to an existing purchase. Placing an order indicates acceptance of the terms shown at that time. Updated September 11, 2026.",
    "url": "https://simplescreen.store/terms-and-conditions/"
  }
}